Vacancy:   CUPRA Specialist @ Western Motors Group - Drogheda

Responsible to:  Head of Sales

 

With a dynamic spirit and passion for redefining the customer experience, CUPRA is more than just a car brand.

CUPRA is a lifestyle and a mindset.  That's why we are looking for people with a different outlook.

Bold but with a proactive approach towards life, socially well connected with their finger on the pulse.

CUPRA Specialists are accountable for providing an exceptional level of service to customers from the first point of contact, through to post-sale care.

 Responsibilities include but are not limited to:

  • Being responsible for generating sales leads and prospects for new and pre-owned CUPRA vehicles, you will increase brand awareness by organising events to attract new customers and through producing engaging social media content.

  • Working with the Retailer Marketing team, and CUPRA HQ, you’ll devise and manage monthly communication with customers.

  • The successful applicant will be driven to achieve both new and pre-owned CUPRA sales targets. Helped in part by having the highest quality new CUPRA vehicle display and by sourcing the very best pre-owned CUPRA products from various sources.

  • Delivering an exclusive and bespoke customer experience, you will be able to highlight the key features and benefits of CUPRA products, and tailor the sales experience for the customer.

  • Customer care does not end once the sale is complete – you will be responsible for excellent post-sale care, driving customer loyalty and retention.

We are looking for customer service experts rather than just looking for someone from the automotive industry – so previous experience in a dealership is not essential.

Full training and support are provided to help you immerse yourself in the CUPRA values.

CUPRA Specialists will be working independently, so excellent organisation and self-motivation will be needed to meet targets.

You’ll be trusted to make decisions autonomously so someone with a bold approach to their work will fit right in with the CUPRA Tribe.

This role could be right for you:

  • Demonstrate previous experience providing fantastic customer service.

  • Are passionate about motor sports and the automotive industry.

  • Understand how to reach out to potential customers in the digital age.

Working on-site at CUPRA @ Western Motors Drogheda, you will be flexible to work full time with hours between Monday - Saturday. 

Competitive base salary and benefits commensurate with role and experience plus a bonus scheme which rewards performance against targets.

To apply please email cover note and curriculum vitae to recruitment@westernmotors.ie before the closing date of 23rd June 2022.

Car Grades Explained
Grade
Description
Mileage
95% as new condition/100% as new to drive/ min two year warranty
Less than 50,000 km’s
Thoroughly prepared used car/ excellent mechanical condition/ a minimum of 1 year warranty
Less than 120,000 km’s
Reasonable mechanical and cosmetic condition/ a minimum of 6 months warranty
Less than 150,000 km’s
A Part Exchanged/Trade In – only sold on to Trade
N/A
Only applicable to Trade In Self Appraisals – scrapped or sold to Trade where possible
N/A

As our Digital Dealership grows we know that more buyer confidence is needed throughout the online buying process and to assist we have introduced the Western Motors Group Used Car Grading System. The system has been devised to offer more transparency to our customers and to provide an easy guide as to the quality of the used car being sold.