Western Motors Galway win 'Best Customer Service' Award

Well done Team WM Galway

The Galway Chamber Business Awards 2022 took place on Friday night and Team WM Galway were thrilled to be awarded the 'Best Customer Service' Award.

James McCormack received the award on behalf of his team saying "We truly appreciate the wonderful team we have at Western Motors and this award is testament to their hard work and commitment to the Western Motors brand. Thank you to all the team.  It is our mission to peel back the layers to get to the core of our customers’ & partners’ needs, ensuring they get everything they need and nothing they don’t. We will continue to work hard to improve the customer service and journey."


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Car Grades Explained
95% as new condition/100% as new to drive/ min two year warranty
Less than 50,000 km’s
Thoroughly prepared used car/ excellent mechanical condition/ a minimum of 1 year warranty
Less than 120,000 km’s
Reasonable mechanical and cosmetic condition/ a minimum of 6 months warranty
Less than 150,000 km’s
A Part Exchanged/Trade In – only sold on to Trade
Only applicable to Trade In Self Appraisals – scrapped or sold to Trade where possible

As our Digital Dealership grows we know that more buyer confidence is needed throughout the online buying process and to assist we have introduced the Western Motors Group Used Car Grading System. The system has been devised to offer more transparency to our customers and to provide an easy guide as to the quality of the used car being sold.